Terms of Service

Effective Date: April 23, 2026  ·  Last Updated: April 23, 2026

1. Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of the website located at imagined.cloud and any related web pages (the "Site"), operated by Imagined Cloud, LLC, a Florida limited liability company ("Imagined.Cloud," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Scope of these terms

These Terms apply to your use of our public Site only. They do not govern your use of the OutSourcer® platform itself, which is provided to customers under a separate written agreement (a master services agreement, subscription agreement, or similar). If you are a customer of Imagined.Cloud, the terms of your customer agreement will control with respect to the platform, and these Terms will apply only to your use of the public Site.

3. Eligibility and acceptable use

The Site is intended for use by business professionals in connection with their evaluation of our products and services. By using the Site, you represent that you are at least 18 years of age and have the authority to accept these Terms on behalf of yourself and, where applicable, your organization.

You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law
• Access or attempt to access any part of the Site you are not authorized to access
• Attempt to probe, scan, or test the vulnerability of the Site, breach security or authentication measures, or disrupt the Site
• Use automated means (including bots, scrapers, or spiders) to access the Site for any purpose without our express written consent
• Introduce viruses, worms, malware, or other harmful code
• Use the Site to send unsolicited communications, advertisements, or spam
• Impersonate any person or entity or misrepresent your affiliation with a person or entity
• Collect or harvest information about other users without their consent
• Use the Site to infringe upon the intellectual property, privacy, or other rights of any third party
• Reverse engineer, decompile, or disassemble any portion of the Site or its underlying technology

4. Intellectual property

The Site and all content on it — including text, graphics, logos, images, videos, software, and design elements — is owned by Imagined.Cloud or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

OutSourcer® is a registered trademark of Imagined Cloud, LLC. Other names, logos, and marks used on the Site may be trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business purposes. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Site or its content without our prior written consent, except that you may print or download a reasonable number of pages for your personal, non-commercial reference.

5. Your submissions

If you submit any information to us through the Site — for example, through a contact form, demo request, or email — you represent that the information is accurate and that you have the right to submit it. You grant us a non-exclusive, royalty-free, worldwide license to use the information to respond to your inquiry, communicate with you, and improve our services.

You should not submit through the Site any information that is confidential, proprietary, or subject to regulatory protection (for example, protected health information, non-public financial information, or personal information of third parties). For the exchange of confidential information, please contact us to execute an appropriate non-disclosure agreement.

6. Third-party links and services

The Site may contain links to third-party websites or services that are not owned or controlled by Imagined.Cloud. We are not responsible for the content, privacy practices, or policies of any third-party sites or services. Your use of any third-party site or service is at your own risk and subject to the terms and policies of that third party.

7. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Imagined.Cloud disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any information obtained through the Site will be accurate, complete, or current. Any reliance you place on information from the Site is strictly at your own risk.

Statements on the Site about OutSourcer® features, performance, and customer results are provided for informational and marketing purposes and are not guarantees of specific outcomes. Actual results depend on many factors, including your own implementation and use.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL IMAGINED.CLOUD OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Imagined.Cloud and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Site; or (c) your violation of any law or the rights of any third party.

10. Governing law and disputes

These Terms and your use of the Site are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. You and Imagined.Cloud each agree that any claim, dispute, or controversy arising out of or related to these Terms or the Site will be resolved exclusively in the state or federal courts located in St. Johns County, Florida, and you consent to the personal jurisdiction of those courts.

Each party waives the right to a jury trial in any such proceeding, to the fullest extent permitted by law.

11. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of these Terms and, where appropriate, provide notice on the Site. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the Site.

12. General provisions

• Entire agreement. These Terms, together with any other policies we reference (such as our Privacy Policy and Cookie Policy), constitute the entire agreement between you and Imagined.Cloud regarding the Site.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Headings. Section headings are for convenience only and have no legal effect.

13. Contact us

If you have questions about these Terms, please contact us: